We reserve the right to refuse service. The ToS may change at any time, if it does you will be prompted to re-read it when you try to place an order.
The shipping cost depends on the total distance traveled in order to transport
the goods and also on the price of the goods to cover the risk of accidents during the transport. For most
orders shipping time is less than 48 hours. For very big orders it will be at most 72 hours. Deliveries
are done either via dropchest or directly if you are online. Dropchest security is your responsibility
(snitch as needed). Orders that include delivery to places that are hard to reach will not be fulfilled. Most of the items are
also sold on B3 Open Market in CivCorp City if you prefer to find and pick up yourself.
Prices are subject to change without notice. The prices visible in the item tiles, when rounded, are rounded down so that they are what you pay when you buy the amount written on the tile. CivMall absorbs the cost of rounding errors when rounding is performed. If you want to see the exact price of an item, hover your mouse on the price in an item tile (not in the cart) and a tooltip will show you the exact price in stamina. If you pay with stamina apples you will be given change in ESTA, which requires you to quickly create an online account with CivMint in Discord. It's free to create an account to hold ESTA and we will guide you through the very short process.
Item stock is updated almost daily. If we receive many orders, or if people buy from the physical shops, you may end up ordering items that are out of stock. If we can not restock in time we'll PM you on reddit and you may cancel your order and/or place it anew.
You may not cancel an order if it has been already shipped or if we have already restocked in order to cover for the goods that you ordered (you will be notified and asked to confirm if a restock is needed in order to cover your order). In all other cases you may ask for a cancellation by contacting /u/Tritonio.
What is OnIChAn?
The Online Industrial Chain Analyzer is a web based tool that can help analyze production chains. In essence the user types in a list of possible recipes (things like crafting recipes, or factory recipes or market buy prices) and OnIChAn will show you what is the minimum price that you should be charging for every possible output of your production process if you were to sell that output as well as what is the cheapest way to manufacture your output if more than one are possible. If you are into mass production of goods and you want to optimize your production process as well as select the proper production process between all the possible ones, you could really benefit from this tool. OnIChAn is charged per use. You can change your input database as often as you like but whenever you ask OnIChAn to perform its analysis, your remaining uses of the tool are reduced by one. If you run out or if you are a new user, you can purchase more uses from CivMall. Contact /u/Tritonio if you'd like a demonstration.
Normally the location data and the name you provide in your order will be only read by Tritonio but in some cases it will also be shared with whichever courier is employed to do the actual delivery. Sometimes we may need to ask other people on our way on how to reach you. If you need a discreet delivery please state it in your order.
Feel free to contact /u/Tritonio for any questions or suggestions.